1. PARTIES
This Distance Sales Agreement (“Agreement”) is entered into electronically between the service provider specified below (“Seller”) and the user purchasing services electronically through the platform (“Buyer”).
SELLER INFORMATION
Service Provider / Trade Name: Savaş Bircan – Logom.ai
Website: Logom.ai
Email: [email protected]
Phone: 0 534 688 48 60
BUYER INFORMATION
The Buyer’s name, surname, email address, billing details, and payment information consist of the information declared by the user during the order process.
2. SUBJECT OF THE AGREEMENT
The subject of this Agreement is to determine the rights and obligations of the parties regarding the AI-powered digital logo generation and design services purchased electronically by the Buyer through the Logom.ai platform.
Logom.ai is a digital platform that generates logo and design outputs through artificial intelligence systems based on user inputs such as brand names, descriptions, industry information, prompts, slogans, and similar content.
3. NATURE AND SCOPE OF THE SERVICE
The purchased service may include digital content, AI-powered logo generation, digital design creation, credit-based services, subscription plans, or packages offered on the platform.
All services are provided digitally, and no physical product delivery is made.
Designs generated by Logom.ai are created through automated systems. The platform does not guarantee that generated content is entirely unique or free from third-party intellectual property claims.
The Buyer acknowledges that all legal responsibility arising from the use of generated content belongs solely to the Buyer.
4. SERVICE FEES AND PAYMENT
The fee for the purchased service is the amount specified on the payment page at the time of purchase.
Payment transactions are securely processed through iyzico or other payment methods made available on the platform.
By completing the payment process, the Buyer is deemed to have accepted the service fee and purchase terms.
5. DELIVERY AND PERFORMANCE OF THE SERVICE
The services provided by Logom.ai are digital in nature and are automatically made available after successful payment.
The logo generation or digital design creation process shall be deemed initiated once the Buyer starts the creation/generation process on the platform.
Since the service consists of instantly delivered digital content, delivery may occur electronically and immediately.
6. RIGHT OF WITHDRAWAL AND REFUND POLICY
Pursuant to applicable consumer protection laws and regulations regarding distance contracts, an exception to the right of withdrawal may apply to digital content and electronically performed instant services.
The Buyer acknowledges that the purchased service constitutes digital content and that service performance begins once the generation process starts.
Accordingly:
- The Buyer may request cancellation before the generation process has started.
- Once logo generation, design creation, or credit usage has begun, the service shall be deemed performed.
- Refunds cannot be provided after the digital service has started being used.
- Logom.ai has no refund obligation for completed digital transactions.
However, in cases of technical malfunction, duplicate payment, or platform-related system errors, Logom.ai reserves the right to review and evaluate refund requests.
7. RIGHTS AND OBLIGATIONS OF THE PARTIES
The Buyer agrees to:
- Use the platform only for lawful purposes,
- Avoid creating content that infringes third-party rights,
- Refrain from misusing the purchased services,
- Accept full responsibility for the use of generated content.
The Seller agrees to:
- Provide the purchased digital service within reasonable technical standards,
- Process user data in compliance with applicable laws,
- Take reasonable technical measures to maintain service continuity.
However, uninterrupted, error-free, or continuous access to the service is not guaranteed.
8. PERSONAL DATA PROTECTION
The parties acknowledge that personal data is processed in accordance with applicable data protection laws, including the Turkish Personal Data Protection Law No. 6698 (“KVKK”).
Detailed information regarding the processing of personal data is available in the Privacy Policy & Personal Data Protection Policy published on the Platform.
9. DISPUTE RESOLUTION
Any disputes arising from this Agreement shall be subject to the jurisdiction of the competent Consumer Arbitration Committees and Consumer Courts in accordance with applicable consumer protection legislation and legal monetary thresholds.
10. EFFECTIVENESS
By completing the payment process, the Buyer declares that they have read, understood, and accepted the terms of this Distance Sales Agreement.
This Agreement enters into force electronically upon approval by the Buyer.